Brilliant service from Bontrager
I’m more and more amazed by some of the service available in the bike industry. I’ve had a pair of Bontrager RL road shoes since March and they’ve been brilliant. Lovely and stiff, comfy and look pretty good. Looking at my Strava I’ve probably done about 8000km in them. Sadly they had started to come away from the soles on the left shoe and on the off chance I showed them to the guys in Balfes to see if there was anything that could be done. That was last Sat and now I have a brand new set of shoes thanks to the amazing warranty of Bontrager UK. They didn’t even want the old ones back so I now have a set to wear to death through winter and a lovely box fresh set for the spring! Credit where it’s due, that’s brilliant service!