Rapha repair service
I wear my cycling clothes a lot – for commuting, weekend rides and also popping to the shops or pub. They get stupid amounts of use and inevitably they wear out reasonably quickly. In the case of cycling jeans I usually get a year out of them and then a further six months when they’re less than presentable as the crotch has worn out. I had this with a pair of Swrve jeans and then binned them when they became too ventilated shall we say. This time I tried the Rapha jeans out and they have lasted really well, as well as being a nicer cut. They also smart enough to wear to a meeting with a shirt, whilst cycling on the Brompton there. So I was a bit gutted when the crotch started to go meaning they couldn’t really be used for smarter occasions. But then I remembered that there is a free repair service. I filled out a form which is this neat little PDF where you can describe the issue and dropped them off at the store in Soho.
Two weeks later they were delivered back with whole new sections neatly sown in where they had worn through. The quality of the repair is incredible and you’d never know it had been done. It’s not like that thing your mum used to do where she’d take the pockets off your stone washed jeans and stitch them over the knee area leaving a bright blue pocket bit. It’s almost invisible and is incredibly well done. I also had a set of 3/4 length tights which had some stitching come loose round the chamois. Again, fixed with beautifully neat stitching and came back like new.
On top of that I also received a little email from Hamish letting me know they had received them and were working on them. He also enclosed a nice little hand written note. Thanks Hamish for the incredible service!
